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Keeping ‑ Helpdesk for Gmail

by Katsu VenturesHelpdeskSupport - Other5.01 reviewFrom $33/month. Free trial available.Listed Aug 2021

Keeping is the easiest way to share a support inbox without ever leaving Gmail. Keeping turns your team's Gmail into a fully featured help desk. Manage your customer support email from right inside your Gmail. It’s the ideal solution for eCommerce teams of all sizes to deliver better customer support without having to use an external help desk. When a support request arrives in your shared inbox, Keeping converts it into a support ticket and syncs it with your entire team. Then you can assign, discuss, and prioritize it right inside Gmail.

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The single review provided indicates high satisfaction, calling the app exactly what the user was searching for to professionally handle customer inquiries via support emails. The user also noted that the 'Plus' subscription plan was sufficient for their small company's needs.

Mined from reviews and the listing

AI-extracted signals, not verified claims — read the source text before treating any of these as fact

What it actually does

manages customer support email from right inside Gmailconverts support requests to support ticketssyncs tickets with the teamallows assigning, discussing, and prioritizing tickets inside Gmail

Pricing perception

Reviewers see the pricing as fair value.

Also in Helpdesk, Support - Other

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