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Chatty AI Chatbot & Live Chat

by Chatty AI Sales Agent - For live chat & helpdeskChatHelpdesk4.91,876 reviewsFree plan available. Free trial available.

With AI Sales Agent, Chatty is the sales-first chat platform for Shopify to provide exceptional customer support to boost sales

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Overall sentiment is overwhelmingly positive, with many users praising the exceptional and fast support provided by the support team members. A notable complaint, however, involves unexpected extra monthly charges for AI usage.

Mined from reviews and the listing

AI-extracted signals, not verified claims — read the source text before treating any of these as fact

What it actually does

AI Sales Agentlive chat platformcreate and customize FAQ pagecustomer support

Customers asked for

  • • ability to customize the chat box to the company website
  • • implementing a new client icon on the page

Common complaints

  • Pricing: Charged extra monthly fees for AI usage on top of the subscription.

Pricing perception

Reviewers call out the pricing as a pain point.

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