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Tidio: AI Chatbot & Live Chat
Engage customers with live chat, chatbot, and AI agent apps from one help desk. Manage tickets and offer recommendations in real time. Provide instant support.
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Overall sentiment is highly positive, with users frequently praising the app's ease of use, comprehensive features, and ability to improve customer engagement. A notable point of concern raised was the perceived shortness of the free trial period.
Mined from reviews and the listing
AI-extracted signals, not verified claims — read the source text before treating any of these as fact
What it actually does
live chatchatbotAI agentmanaging ticketsproduct recommendationsemail supportsocial media support
Customers asked for
- • Extend the free trial period beyond 7 days
- • More affordable pricing options
Common complaints
- Support quality: One user reported that customer service after signing up for the PLUS plan was dreadful.
Pricing perception
Reviewers are split on whether the pricing is worth it.
Also in Chat, Helpdesk
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