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MX: Helpdesk & Live Chat

by Mirasvit Ecommerce SolutionsHelpdeskChat4.39 reviewsFreeListed Oct 2025

Manage all customer support in one unified inbox. Free helpdesk with live chat, ticket management, and workflow automation. No watermarks. Install now!

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Overall sentiment is highly positive, with users frequently praising the app's ease of use and robust feature set. Developers are noted for being extremely responsive and quick to resolve issues, with several users highlighting excellent support experiences.

Mined from reviews and the listing

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What it actually does

unified inboxlive chatticket managementworkflow automationquick response templatescustom ticket fieldscustom statuses

Customers asked for

  • • Integration with Instagram
  • • Integration with WhatsApp
  • • Custom code enhancement

Common complaints

  • Bug: App was reported as not working at one point.
  • Missing feature: Users requested integrations with Instagram and WhatsApp.

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