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Stylo: AI in Zendesk

by StyloHelpdesk5.01 reviewFreeListed Feb 2024

Stylo enhances your Zendesk ticket responses with the power of AI. A large percentage of Zendesk tickets are “What’s my order status?”. Stylo AI integrates Zendesk Support with Shopify data to understand and answer these questions for you, freeing up your team to work on more complex tickets. Stylo uses artificial intelligence to detect order questions, find the order status and location, and generate a response to send to the customer. Agents can use Stylo to generate messages for them - or you can set it to automatically reply to customers instantly.

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The single review provided indicates a highly positive experience, praising Stylo for its ability to generate responses without requiring manual lookups of order or product information from Shopify. The reviewer also noted the super easy setup process.

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What it actually does

integrates Zendesk Support with Shopify datadetect order questionsfind the order status and locationgenerate a response to send to the customerautomatically reply to customers instantly

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