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AI helpdesk that drafts replies from your store data — your team approves before anything sends. Aigento brings every customer conversation — email, live chat, and contact forms — into one calm queue, with the matching Shopify order alongside it. AI triages each ticket and drafts a grounded reply from your knowledge base and live order data. You stay in control: approve each send, or let trusted workflows run automatically after an honest dry-run. Aigento also keeps your knowledge base healthy by spotting gaps and contradictions in your team's real replies.
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