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Phone Numbers & Calls ‑ SBoard

by #21Zoo LabsHelpdeskFrom $8/month. Free trial available.Listed Oct 2018

Get a toll-free phone number for your store for better customer service and to boost sales. Get a toll-free phone number for your store for better customer service and to boost sales. A phone number gives customers an easy way to reach you. You can get verified with Google, Facebook and Alibaba Merchant accounts and signal that you run a trustworthy store.

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Overall sentiment is positive, with many users finding the app useful for providing a toll-free number for customer service. However, there are significant complaints regarding billing issues, specifically being charged after uninstalling the app, and some users report that calls are not coming through.

Mined from reviews and the listing

AI-extracted signals, not verified claims — read the source text before treating any of these as fact

What it actually does

Get a toll-free phone number for your storeVerify with Google, Facebook and Alibaba Merchant accountsHandle calls and SMSProvide a customer service number

Customers asked for

  • • Feature to schedule when calls can be made on a daily basis
  • • Clearer way to cancel or remove charges

Common complaints

  • Pricing: Charged for a monthly subscription after uninstalling the app without clear cancellation.
  • Bug: Reports that no calls are coming through through the service.

Pricing perception

Reviewers are split on whether the pricing is worth it.

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