Simple Chat: AI helpdesk

by SA Inc.HelpdeskFree to install. Usage charges apply.

Answer shoppers over chat and email with AI that uses your orders and policies. Staff handle less Simple Chat is an AI-powered customer support app that automatically follows up on & resolves tickets. Configure your AI assistant by text - no coding required. It handles order tracking, cancellations, address changes, and back-in-stock notifications seamlessly. Our unified inbox manages both live chat and email in one place. Plus, it integrates directly with ShipHero for fulfillment data and Slack for team escalations. Deliver exceptional support 24/7 while reducing your team's workload.

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What it actually does

answers shoppers over chat and email with AIuses your orders and policieshandles order trackinghandles cancellationshandles address changeshandles back-in-stock notificationsmanages live chat and email in one placeintegrates directly with ShipHero for fulfillment data