Rep AI is a proactive AI chatbot for Shopify. Its AI chat greets shoppers, recommends products, answers support 24/7, and hands off to live chat when needed.
Overall sentiment is overwhelmingly positive, with users frequently praising the app's ability to act as a 24/7 sales associate and its positive impact on conversions and reducing manual workload. Customers repeatedly highlight the excellent and responsive technical customer support provided by team members.