R
Rep AI: AI Agent & Live Chat
by Rep AI Technologies Inc.ChatUpsell and cross-sell4.6118 reviewsFree to install. Free trial available.Listed Apr 2022
Rep AI is a proactive AI chatbot for Shopify. Its AI chat greets shoppers, recommends products, answers support 24/7, and hands off to live chat when needed.
Not in our tracked search set yet. Ask Claude
Overall sentiment is highly positive, with users noting significant revenue generation and reduced support tickets. Customers frequently praise the ease of setup, the accuracy of the AI, and the exceptional, responsive support provided by the team members.
Mined from reviews and the listing
AI-extracted signals, not verified claims — read the source text before treating any of these as fact
What it actually does
greets shoppersrecommends productsanswers support 24/7hands off to live chathandles promotionsintegrates with other systems
Customers asked for
- • Ability to view billing history within the app
- • Integration with Zendesk
Common complaints
- Bug: App remains visible on the theme even after being uninstalled.
- Bug: AI sometimes guesses answers or provides incorrect information.
- Confusing ux: AI conversations can lead to circular or unhelpful discussions.
- Pricing: One user complained about billing access and perceived high cost for basic LLM functionality.
Pricing perception
Reviewers are split on whether the pricing is worth it.
Also in Chat, Upsell and cross-sell
Other apps tagged with the same category
Similar apps
Ranked by how closely their descriptions match, beyond category tags