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Zipchat AI Chatbot & Live Chat

by ZIPCHAT INCChatHelpdesk4.9208 reviewsFree plan available. Free trial available.

AI Chat, AI Chatbot & AI Agent for Shopify that acts: answers instantly, recommends products, recovers carts & runs support on chat, WhatsApp, IG & email, 24/7.

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Overall sentiment is overwhelmingly positive, with many users calling the tool a 'game changer' that significantly improves customer service and revenue. Customers frequently praise the AI's ability to handle conversations naturally and the ease of setup, though some noted initial setup complexity or support inconsistencies.

Mined from reviews and the listing

AI-extracted signals, not verified claims — read the source text before treating any of these as fact

What it actually does

AI ChatAI ChatbotAI Agentanswers instantlyrecommends productsrecovers cartsruns support on chatsupports B2B and B2C sites

Customers asked for

  • • Integrate with social media accounts
  • • Support for WhatsApp
  • • Support for Instagram
  • • Support for email
  • • Ability to fine-tune the chatbot's voice

Common complaints

  • Support quality: One user reported no response to messages or emails for two days.

Pricing perception

Reviewers are split on whether the pricing is worth it.

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