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Marvyn AI Chatbot & Live Chat
Marvyn is an AI sales agent and chatbot for Shopify that recommends products, upsells, tracks orders and answers questions 24/7 even in complex catalogs.
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Overall sentiment is highly positive, with users praising the chatbot's ability to answer complex questions, improve the shopping experience, and save significant time. One notable interaction involved the founder proactively refunding charges after a customer follow-up.
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What it actually does
recommends productsupsellstracks ordersanswers questions 24/7trains off of store and product datahandles customer questionsrecommends products to add to basket
Customers asked for
- • Add sign up forms integrated into the chatbot
- • Ability to handle in-depth questions about products
Common complaints
- Bug: App occasionally glitches and resets to default settings.
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