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bitChat AI Chatbot & Live Chat
by bitbybit Studio LLCChatHelpdesk5.012 reviewsFree plan available. Free trial available.Listed May 2023
AI sales agent for Shopify that recommends products and supports customers across Live Chat, WhatsApp, Instagram and social channels.
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Overall sentiment is overwhelmingly positive, with users highlighting the AI's ability to handle repetitive inquiries and automate sales across WhatsApp and Instagram. Customers specifically praise the smooth handover process when complex issues require human intervention.
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AI-extracted signals, not verified claims — read the source text before treating any of these as fact
What it actually does
AI live chat for WhatsApp & InstagramAnswers questions from live catalogSends checkout linksHandles repetitive customer inquiriesManages customer service across WhatsApp and Instagram DM
Customers asked for
- • Broadcast promo functionality
- • Integration for WhatsApp Marketing Channel establishment
Common complaints
- Bug: AI sometimes misses one or two specific products when fetching catalog information.
Pricing perception
Reviewers see the pricing as fair value.
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