The #1 WhatsApp CRM seamlessly integrated with Shopify, it offers a unified inbox, salesbot, templates, analytics tools, and more to boost your business.
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Overall sentiment is mixed, with users praising the unified view across multiple sales channels, especially WhatsApp. However, there are notable complaints regarding the instability of the Shopify integration and slow support response times.
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What it actually does
unified inboxsalesbottemplatesanalytics toolsintegrates with Shopifymanages multiple sales channels (Instagram, Facebook, WhatsApp)
Customers asked for
- • Improve AI automation options
- • Fix the Shopify integration stability
Common complaints
- Bug: Shopify integration frequently fails, causing order data to stop entering Kommo.
- Support quality: Support response times are slow, requiring days to resolve issues.
- Bug: The app fails to recognize all products correctly.
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