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Chat360 WhatsApp Commerce

It enables personalized single-click notifications, order tracking, and WhatsApp commerce. With Chat360 WhatsApp Commerce Shopify-WhatsApp Integration, you get instant access to your customer data and all the automation available on WhatsApp. Share automated welcome greetings, run discount campaigns, give offers to your repetitive customers and eventually see your revenue increase. You can also improve your customer retention rates and boost your sales.

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Overall sentiment is positive, with users praising the app for real-time customer communication via trigger notifications like order and shipping updates. However, one recent review noted an issue with the app not working properly on Shopify, and another mentioned a delay in support response.

Mined from reviews and the listing

AI-extracted signals, not verified claims — read the source text before treating any of these as fact

What it actually does

personalized single-click notificationsorder trackingWhatsApp commerceautomated welcome greetingsdiscount campaignscustomer data access

Common complaints

  • Bug: App is not working properly on Shopify for one user.
  • Support quality: One user reported no reply from support after sending a message.

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