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Brandwise: AI Customer Service

by Brandwise Inc.HelpdeskChat5.01 reviewFrom $49/month. Free trial available.Listed Apr 2025

Provide instant customer support with AI across every channel: email, social media, and live chat.

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Overall sentiment is highly polarized, with one reviewer calling the app terrible due to failing to hide negative comments and persistent permission issues. Another reviewer praised it as a game-changer for monitoring comments and providing excellent AI-powered customer service.

Mined from reviews and the listing

AI-extracted signals, not verified claims — read the source text before treating any of these as fact

What it actually does

AI customer support across email, social media, and live chatmonitor comments

Common complaints

  • Bug: App failed to hide negative comments.
  • Bug: Kept displaying permission issues on the page.

Also in Helpdesk, Chat

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