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WhatFlow: Whatsapp Automation
by ScrptbleChatAbandoned cart3.9343 reviewsFree to install. Usage charges apply. Free trial available.Listed Oct 2024
WhatFlow helps Shopify merchants automate order confirmations, abandoned cart recovery, fulfillment updates, and cancellations via WhatsApp, improving sales.
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Overall sentiment is mixed, with many users praising the app's ability to automate confirmations and recovering abandoned carts. However, recurring issues include connection instability, tags not updating automatically, and messages not appearing on the merchant's end.
Mined from reviews and the listing
AI-extracted signals, not verified claims — read the source text before treating any of these as fact
What it actually does
automates order confirmations via WhatsAppautomates abandoned cart recovery via WhatsAppsends fulfillment updates via WhatsApphandles cancellations via WhatsApp
Customers asked for
- • Need to upload instructions on adding meta api integration
- • Improvement needed for visibility of sent messages on merchant end
Common complaints
- Bug: Connection keeps breaking down or getting disconnected.
- Bug: Tags are not updating automatically after sales.
- Bug: Messages sent via automation do not appear in the merchant's chat view.
- Bug: Manual order confirmations fail to send correctly.
- Performance: App sometimes automatically logs out after a small number of orders.
Pricing perception
Reviewers are split on whether the pricing is worth it.
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