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SaleSmartly: AI Chat & Inbox

by SaleSmartlyChat5.018 reviewsFree plan availableListed Apr 2022

Turn store visits into conversations with AI chat, omnichannel inbox, and team support. Turn more store visits into sales with SaleSmartly. Add branded live chat and manage WhatsApp, Instagram, Facebook Messenger, TikTok, email, and more from one shared inbox. Let AI answer common questions 24/7, translate conversations in real time, and hand complex chats to your team with full customer context. Use tags, notes, segments, automation, and performance insights to follow up faster and deliver consistent support as your store grows.

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Overall sentiment is highly positive, with users frequently praising the app's ability to centralize communication across multiple channels and significantly boost efficiency. Customers specifically highlighted the value of AI features, team collaboration tools, and the responsiveness of the support team.

Mined from reviews and the listing

AI-extracted signals, not verified claims — read the source text before treating any of these as fact

What it actually does

AI chatomnichannel inboxWhatsApp integrationInstagram integrationFacebook Messenger integrationreal-time translationcustomer context sharingteam collaboration

Customers asked for

  • • Ability to integrate with more platforms beyond listed channels
  • • More advanced automation workflows

Common complaints

  • Other: No recurring complaints were noted in the sampled reviews.

Pricing perception

Reviewers see the pricing as fair value.

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