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LiveChat: AI live chat by Text
AI-powered LiveChat helps you grow sales, support customers, and offer shopping advice. See what’s in a shopper’s cart while they browse your store.
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Overall sentiment is highly positive, with many users praising the app's ability to enhance sales and customer satisfaction through live chat. Customers frequently commend the excellent and responsive customer support they have received from the developer team.
Mined from reviews and the listing
AI-extracted signals, not verified claims — read the source text before treating any of these as fact
What it actually does
AI-powered live chatSee shopper's cart while browsingIntegrates with SalesforceAutomations for sending messagesSending Product CardsSharing order details during chats
Customers asked for
- • Ability to schedule the chat widget to stop automatically
- • A way to check all chats from multiple Shopify stores in one place
Common complaints
- Bug: The chat widget breaks on some third-party themes.
- Missing feature: Need a simple way to automatically stop the chat widget from staying on all night.
- Pricing: Some users feel the pricing is extremely expensive for small businesses.
- Other: Difficulty finding instructions on how to cancel the subscription.
Pricing perception
Reviewers are split on whether the pricing is worth it.
Also in Chat, Order tracking
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