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Kustomer

by KustomerChatHelpdesk5.024 reviewsFree to install. Additional charges may apply.Listed Apr 2020

Discover Kustomer's AI-powered CRM for Shopify. Tailored omnichannel support and customer insights to elevate your eCommerce and retail experience.

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Overall sentiment is overwhelmingly positive, with users praising the ease of connecting all customer data and order information onto a single screen. Customers frequently highlight the seamless Shopify integration and the platform's customization and workflow capabilities.

Mined from reviews and the listing

AI-extracted signals, not verified claims — read the source text before treating any of these as fact

What it actually does

AI-powered CRM for Shopifyomnichannel supportview order historyprocess refundsview customer communicationautomation toolscustom workflowssocial media message integration

Customers asked for

  • • integrated phone support
  • • enhanced reporting metrics

Pricing perception

Reviewers are split on whether the pricing is worth it.

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