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Alhena: AI Shopping Concierge
AI shopping assistant that recommends products, resolves support tickets & drives revenue. All trained on your catalog with fast, accurate omnichannel support.
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Overall sentiment is highly positive, with users praising the app's ability to provide quick, accurate, and knowledgeable customer support. Customers specifically highlighted the developer team's involvement in onboarding and responsiveness to feedback.
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What it actually does
recommends productsresolves support ticketstrained on your catalogomnichannel supportanswers customer questions based on your actual storeprovides answers quickly
Also in Chat, Upsell and cross-sell
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