“I cannot describe how bad this app is and the backend of their service is like find the one piece of spaghetti within the mountain of spaghetti.. very very disappointing... they just launched an update. Now nothing is working on shopify. No widget showing, no chat available....”

“Intercom’s Shopify app has been a game-changer for our customer experience. The integration was seamless, giving our team full visibility into orders and customer details right inside Intercom—no more switching between tools. The AI features are a huge time-saver, handling common questions automatically while giving us the flexibility to jump in when needed. Multi-store support has also been a hu”

“Seamless integration for pushing data into Intercom. Highly recommended!”

“Great app and upgrade via multistore for Shopify... Works well.”

“Multi-brand store connections have improved our ability to serve customers and involve our AI agent in multiple other workflows and use cases. Consistently impressed at Intercoms speed to improvement/evolution, and willingness to synthesise our feedback into amazing actions!”

“The Intercom Team is fantastic to work with and this app is a must have for your team!”