EAZE Button

Name: EAZE Button
Rating: 4.8 (140 reviews)

by GTY AG Chat Marketing - Other4.8140 reviewsFree plan available. Free trial available.Listed Dec 2022

Direct Message chat button - direct customer messaging with business hours & multi-language support. This app adds a customizable Direct Message chat button to your store. When customers click it, they're instantly redirected with a pre-filled message, making it effortless for them to contact you. You can fully customize the button's appearance, position, and messaging. Advanced features include business hours automation, multi-language support, and popup triggers to boost engagement.

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Overall sentiment is positive, with many users praising the ease of use and effectiveness of the chat button. However, there are notable complaints regarding difficulties reaching support and issues with advanced features like click analytics.

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What it actually does

Direct Message chat buttonBusiness hours automationMulti-language supportCustomizable button appearancePopup triggers

Customers asked for

• Ability to get click analytics in the chat widget

Common complaints

Support quality: Users report significant difficulty reaching or getting responses from support.
Bug: A bug was reported sending automatic English welcome messages to Dutch customers.
Missing feature: Pro feature for click analytics was reported as non-functional despite upgrade.