Richpanel: AI Customer Support

“Rich panel x Shopify integration has been great. We have a team that manages CS through Rich Panel. The pros: the customer service/the team is fabulous: communicative, solution-oriented and always there to help or troubleshoot. When we were adding an additional shopify store (for an additional brand we launched), rich panel was wonderful during the process and ensured that we had everything we nee”

“After using Gorgias for a few years, we were very happy with moving over to RP, they have an amazing support staff. Not only is the price better suited but the amount of extra features that you get is amazing. Thank you so much for an amazing service.”

“Richpanel has transformed customer support for our store. Order and customer info sits right in the conversation, so we answer faster and get it right first time. Our whole CS process is more streamlined and nothing slips through. The support team (Venya, Smriti, Febin and Sandhya) have been outstanding, quick to help and they follow up properly, even on weekends. Rare to find an app where the pro”

“As the Head of Customer Service & Experience, I've had the opportunity to evaluate and work with a number of customer support platforms over the years. I can honestly say that Richpanel has set a new standard for what a true software partnership should look like. From our very first conversations, it was clear this wasn't going to be a typical vendor relationship. They didn't start by showing us ”