AI Sales Agent & Live Chat
AI sales agent that closes checkouts: live chat, email, SMS, WhatsApp, and voice Freway's AI agent, Janine, steps in the moment a shopper hesitates at checkout. She answers product, shipping, return, and payment questions, then closes the sale on the spot. Working 24/7 across checkout chat, email, SMS, WhatsApp, and voice, Janine recommends products, handles support, and reaches out the instant a buyer is about to leave. After the sale, she keeps selling with personalized cross-sells and reorder prompts, so a single agent manages the entire buyer journey.
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Overall sentiment is highly positive, with users noting a significant boost in checkout conversion rates after installation. Customers specifically appreciate the app's ability to handle various communication channels.
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What it actually does
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