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HeiChat: ChatGPT Sales Chatbot

by heicarbookChatUpsell and cross-sell4.881 reviewsFree to install. Free trial available.

Recommend products, auto-boost sales, and support customers 24/7 in 95+ languages. One AI covers pre-sales, order tracking, and tickets — no extra apps.

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Overall sentiment is overwhelmingly positive, with users frequently praising the chatbot's accuracy, ease of setup, and ability to save significant time on customer service. Customers specifically noted the reliability of the AI in providing grounded answers and the responsiveness of the support team.

Mined from reviews and the listing

AI-extracted signals, not verified claims — read the source text before treating any of these as fact

What it actually does

Recommend productsSupport customers 24/7Handle product inquiriesAnswer store policy questionsIntegrate with ShopifyProcess ticketsAuto-boost sales

Customers asked for

  • • Lazy load support
  • • Ability to select different AI models for testing
  • • More control over token usage/counting
  • • Better integration for specific complex data types

Common complaints

  • Performance: Token consumption seems high, sometimes occurring without actual customer conversation.
  • Confusing ux: One user found the initial setup process confusing and time-consuming.
  • Bug: The chatbot sometimes provides weak or irrelevant answers, requiring manual correction.

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