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Chatbase

by Chatbase.co Inc.ChatHelpdesk4.939 reviewsFree plan available

AI customer support for Shopify stores with product recommendations, order tracking and creation, shopping assistance, cart actions, and human handoff.

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Overall sentiment is overwhelmingly positive, with users praising the chatbot's ability to provide quick, accurate support and improve the customer experience. Specific highlights include the AI's ability to handle order tracking, product recommendations, and general inquiries efficiently.

Mined from reviews and the listing

AI-extracted signals, not verified claims — read the source text before treating any of these as fact

What it actually does

AI customer supportproduct recommendationsorder trackingshopping assistancecart actionshuman handoffWhatsApp integrationlive chat integration

Customers asked for

  • • Increase the limit for training data

Common complaints

  • Missing feature: The 20mb limit for training data is cited as being too small for the bot.

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