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BestChat: AI Chatbot+Live Chat
BestChat is a next-generation AI chatbot and live chat solution for Shopify stores.
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Overall sentiment is highly positive, with users praising the app's ability to save time and the AI's clever understanding of product details. A notable complaint involves the AI making unauthorized actions, such as committing to reshipments without consent.
Mined from reviews and the listing
AI-extracted signals, not verified claims — read the source text before treating any of these as fact
What it actually does
AI chatbotLive chat supportSummarizes product descriptionsProvides product links
Customers asked for
- • Ability for AI to create orders
- • Ability for AI to generate checkout links
- • More customization options
Common complaints
- Bug: AI making unauthorized commitments like reshipments without consent.
- Missing feature: Needs functionality to handle or process actual discount codes.
Also in Chat, Marketing - Other
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