Support quality: Customer support is described as unresponsive, arrogant, or unhelpful.
Performance: Multiple reports of significant delivery delays and undelivered shipments.
Other: Concerns about account blocking and holding of wallet balances.
Support quality: Account managers are criticized for not responding to communications.
Pricing perception
Reviewers are split on whether the pricing is worth it.
Recent reviews
The most recent reviews left on this app's listing
S
Shipmozo ‑ Smart Shipping
ShippingShipping rates3.524 reviewsFree to install. Additional charges may apply.Listed Jan 2022
Shipmozo is a shipping aggregator & courier aggregator for Shopify. Ship B2C, B2B & international with AI allocation, labels, tracking, COD & returns.
Customer sentiment is highly polarized, with some users praising the platform's ease of use, competitive rates, and excellent account manager support. Conversely, a significant number of negative reviews cite severe issues with delivery delays, lost shipments, and poor customer support experiences.