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Shipmozo ‑ Smart Shipping
by Tensor Logistics Pvt LtdShippingShipping rates3.427 reviewsFree to install. Additional charges may apply.Listed Jan 2022
Shipmozo is a shipping aggregator & courier aggregator for Shopify. Ship B2C, B2B & international with AI allocation, labels, tracking, COD & returns.
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Overall sentiment is highly polarized, with some users praising the platform's ease of use, competitive rates, and excellent account manager support. Conversely, several recent reviews heavily criticize the poor customer support, handling of failed deliveries, and operational issues.
Mined from reviews and the listing
AI-extracted signals, not verified claims — read the source text before treating any of these as fact
What it actually does
shipping aggregatorcourier aggregatorB2C shippingB2B shippinginternational shippingAI allocationlabelstracking
Common complaints
- Support quality: Support team is frequently described as unresponsive, unhelpful, or arrogant.
- Bug: Issues with NDR system and handling of returned/lost packages.
- Support quality: Account managers are reported as unresponsive or failing to solve queries.
- Other: Concerns raised about potential financial losses due to service failures.
Pricing perception
Reviewers are split on whether the pricing is worth it.
Also in Shipping, Shipping rates
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