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Shippit | Shipping & Delivery
Automate Shopify shipping across multiple carriers and locations. Manage carrier allocation, labels, tracking, and ship-from-store from one platform.
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Overall sentiment is highly polarized, with some users praising its ease of use and competitive rates, while many others report severe issues with customer support, billing problems, and persistent bugs. A notable recurring complaint involves billing issues after uninstalling the app.
Mined from reviews and the listing
AI-extracted signals, not verified claims — read the source text before treating any of these as fact
What it actually does
Automate Shopify shipping across multiple carriersManage carrier allocationGenerate labelsTrack shipmentsSupport ship-from-store
Customers asked for
- • Ability to integrate Australia Post On Demand or eParcel On Demand fully
- • A clear notification about the trial period being non-refundable
Common complaints
- Support quality: Multiple reports of poor, unresponsive, or unhelpful customer service.
- Bug: Issues like orders not syncing, glitches on certain tabs, or label generation errors.
- Pricing: Complaints about unexpected charges or misleading subscription cancellation processes.
- Missing feature: Inability to integrate with certain courier services like Australia Post On Demand.
- Other: Difficulty getting refunds or compensation for lost/returned items.
Pricing perception
Reviewers call out the pricing as a pain point.
Also in Shipping, Shipping rates
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