Klarna Payments for Enterprise
Boost conversions with Klarna Grow your business with Klarna's flexible payment options: pay in full, pay later or financing. Klarna gives your customers more choice at checkout, helping you turn traffic into sales and build long-term loyalty, while you always get paid upfront. Integrates seamlessly with your Shopify store. This app is built for enterprises with a managed Klarna account. If you are a small or medium-sized business, add Klarna through Shopify Payments or Acquirers that support Klarna on Shopify.
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Overall sentiment is highly negative, with multiple reviewers citing technical issues, disputes, and perceived financial risk associated with using Klarna. Specific concerns revolve around chargebacks, dispute handling, and technical malfunctions causing cart abandonment.
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What it actually does
Common complaints
- Bug: App is reported as not working, causing customer cart abandonment.
- Other: Concerns about excessive fees and unclear refund/chargeback processes.
- Other: Dispute process is described as flawed, leading to merchant losses.
- Support quality: Support is criticized for lack of transparency and accountability.
Pricing perception
Reviewers call out the pricing as a pain point.
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