Klarna On‑Site Messaging
Convert more sales with flexible and customized On-site Messaging about Klarna as a payment method. This app is for merchants with an active Klarna Payments integration. Note: this app will not add Klarna as a payment method. Use this app to boost your business with messaging that lets your shoppers know that Klarna is an available payment option throughout the entire shopping journey.
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Overall sentiment is highly negative, with multiple users reporting significant difficulties connecting and getting the messaging to display correctly on live sites. Several users also noted issues related to returns being incorrectly processed as disputes.
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AI-extracted signals, not verified claims — read the source text before treating any of these as fact
What it actually does
Customers asked for
- • Ability to change text alignment for 'credit-promotion-auto-size' placement to left
- • Ability to display messaging starting at the 12-month rate
- • Improvement in the search tool when selecting static pages
- • Fixing the issue where the messaging disappears on the live site
- • Better integration/connection stability with Shopify Payments
Common complaints
- Bug: Messaging fails to appear on the live website despite appearing in the preview.
- Support quality: Support response times are slow, and support staff often do not know how to resolve the core issue.
- Confusing ux: Setup process is described as extremely confusing, and integration is difficult.
- Bug: System incorrectly processes returns as disputes, causing financial issues.
- Missing feature: Lacks the ability to control the text alignment (left, center, or right) for certain placements.
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