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Sezzle Widget

by SezzlePayment experience3.370 reviewsFreeListed Nov 2022

Sezzle empowers shoppers to purchase today, and make payments over time! Increase your conversions, AOV and customer satisfaction.

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Overall sentiment is highly polarized, with many users praising its utility for offering buy now, pay later options. However, recurring and severe complaints focus on unexpected recurring fees, account freezing, and poor customer support regarding billing issues.

Mined from reviews and the listing

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What it actually does

Allows shoppers to purchase today and pay over timeIncreases conversions and AOVProvides buy now, pay later optionChecks for fraud ordersWorks on the product page

Customers asked for

  • • Disclose all implied charges from partners upfront
  • • Improve visibility of all associated fees during onboarding

Common complaints

  • Pricing: Unexpected monthly fees charged even when the app is not actively used.
  • Support quality: Support was unhelpful, offering advice that led to further errors.
  • Bug: Payment option fails to display correctly on the cart page.
  • Pricing: High commission fees significantly reduce overall profit margins.
  • Other: Accounts were disabled or frozen without prior notification.

Pricing perception

Reviewers call out the pricing as a pain point.

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