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Klax Follow‑Up Email Marketing

by Klax Holdings LLCEmail marketing4.881 reviewsFree plan availableListed Jul 2015

Send automated follow-up emails to Shopify customers: abandoned checkout, win-back, review request, post-purchase, and more. Set up once. Free plan available.

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Overall sentiment is highly positive, with users praising the app's ability to automate various follow-up emails like review requests and post-purchase messages. Notable mentions include the ease of customization, the ability to track opens and clicks, and the helpfulness of the free plan.

Mined from reviews and the listing

AI-extracted signals, not verified claims — read the source text before treating any of these as fact

What it actually does

send automated follow-up emailsabandoned checkout emailswin-back emailsreview request emailspost-purchase emailsview email historytrack opens and clickscustomize email designs

Common complaints

  • Bug: App breaks frequently without warning and fails to send emails.
  • Support quality: Support response times are slow or non-existent, leading to frustration.

Pricing perception

Reviewers are split on whether the pricing is worth it.

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