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SmartrMail Email & SMS

by SmartrMailEmail marketingPop-ups4.7305 reviewsFree to install. Free trial available.Listed Nov 2013

Email and SMS marketing for Shopify. Automate abandoned cart and welcome flows, send AI newsletters, and pay only for the subscribers who engage.

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Overall sentiment is highly positive, with many users praising the app's ease of use, automation capabilities, and the exceptional, responsive customer support they receive. A notable negative point mentioned by some users involves billing discrepancies and AI-generated content errors.

Mined from reviews and the listing

AI-extracted signals, not verified claims — read the source text before treating any of these as fact

What it actually does

Email and SMS marketing for ShopifyAutomate abandoned cart and welcome flowsSend AI newslettersPop-upsCustomizable templatesAutomationsPop-up setupImporting templates

Common complaints

  • Bug: AI-generated content caused errors like incorrect branding and linking.
  • Pricing: Users reported unauthorized or incorrect monthly charges despite not verifying accounts.
  • Other: Some users experienced unexpected or poorly formatted email sends.

Pricing perception

Reviewers are split on whether the pricing is worth it.

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