C
Chronopost Official
by Chronopost SASShippingShipping rates3.821 reviewsFree to install. Additional charges may apply.Listed Apr 2021
Simplifiez l’envoi de vos colis à domicile ou en relais avec des offres adaptées à vos besoins.
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Overall sentiment is mixed, with users praising the app for its general functionality and ease of setup when it works. However, significant recurring complaints focus on the inability to manage pricing and shipping options natively within Shopify, as well as frequent technical failures and poor support accessibility.
Mined from reviews and the listing
AI-extracted signals, not verified claims — read the source text before treating any of these as fact
What it actually does
Simplifies sending packages to home or relay pointsGenerates labels using Chronopost contract
Customers asked for
- • Ability to manage delivery pricing natively in Shopify
- • Automatically factoring extra charges like remote area fees
- • Functionality to add orders not synced to the app
Common complaints
- Bug: App fails unexpectedly, preventing label editing and causing service disruption.
- Missing feature: Cannot natively manage delivery pricing within Shopify settings.
- Missing feature: Difficulty adding orders not automatically synced from Shopify.
- Performance: API is reported as extremely slow after order confirmation.
- Support quality: Support is difficult to reach, requiring paid calls or having no response.
Pricing perception
Reviewers are split on whether the pricing is worth it.
Also in Shipping, Shipping rates
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