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Boxtal ‑ Shipping solution

by BoxtalShipping4.444 reviewsFree to install. Additional charges may apply.Listed Oct 2019

Solution d’expédition proposant des tarifs négociés pour tous types d’expédition (Colissimo, Mondial Relay, express, …). Sans abonnement, sans frais cachés.

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Overall sentiment is highly positive, with many users praising the app's ease of use, intuitive nature, and the consistently responsive and professional customer support staff. Notable complaints center around issues with carrier claims and billing discrepancies.

Mined from reviews and the listing

AI-extracted signals, not verified claims — read the source text before treating any of these as fact

What it actually does

Provides negotiated rates for various shipping types (Colissimo, Mondial Relay, express)Integrates with ShopifyAllows centralizing order management and shipping optionsAutomates tracking links in ordersCentralizes invoicing

Customers asked for

  • • Ability to handle international shipping more reliably
  • • Better process for handling lost/delayed shipments

Common complaints

  • Support quality: Customer service is described as catastrophic or unresponsive when dealing with carrier issues.
  • Bug: Difficulty getting assistance via phone calls when complex issues arise.
  • Other: Disputes over carrier weight discrepancies requiring excessive photo documentation.

Pricing perception

Reviewers see the pricing as fair value.

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