CGA Smart NZ
Consumer Guarantees Act reference and complaint-handling tools, built for New Zealand retailers. A customer says their product is faulty and quotes the Consumer Guarantees Act. This app helps you answer. Work through the complaint to get a recommended next step, the facts that decide it, and what to check before agreeing to a refund. Paste your returns policy, a listing or an email thread and it flags wording that may not hold up. Keep a dated case record for every complaint. Every point of guidance cites the Act. General information and workflow support. Not legal advice.
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No customer reviews were provided for analysis. The app focuses on providing guidance related to the Consumer Guarantees Act for New Zealand retailers.
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What it actually does
Also in Returns and warranty - Other
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