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Signifyd

by SignifydFraudReturns and warranty - Other4.490 reviewsFree to install. Additional charges may apply.

Guaranteed protection against fraud & non-fraud chargebacks. Approve more good orders, lower chargeback rates & eliminate chargeback losses

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Overall sentiment is highly positive, with many users praising the fraud protection and the responsiveness of the support team. Recurring issues noted include billing discrepancies when filtering rules change and delays in receiving reimbursements for approved claims.

Mined from reviews and the listing

AI-extracted signals, not verified claims — read the source text before treating any of these as fact

What it actually does

Guaranteed protection against fraud & non-fraud chargebacksApprove more good ordersLower chargeback ratesEliminate chargeback lossesOrder guaranteeFraud detectionChargeback managementOrder verification automation

Customers asked for

  • • Restore filtering functionality for non-Shopify orders
  • • Provide detailed explanations for why a chargeback/order was marked as fraud
  • • Improve clarity and speed of reimbursement payouts

Common complaints

  • Bug: Billing increased unexpectedly after filtering rules were changed or removed.
  • Bug: Store syncing was incorrectly turned off without user permission.
  • Support quality: Support materials are sometimes described as useless or lacking detail.
  • Support quality: Delays in reimbursement payments even after claims are approved.

Pricing perception

Reviewers are split on whether the pricing is worth it.

Also in Fraud, Returns and warranty - Other

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