AMP Australia Post Shipping

Name: AMP Australia Post Shipping
Rating: 4.4 (142 reviews)

by Addition Shipping Shipping rates4.4142 reviews$14.99/month. Free trial available.Listed Apr 2013

Australia Post MyPost Business & eParcel rates, labels, tracking and fulfilment. Since 2013. Australia Post Shipping connects your store to MyPost Business, eParcel (Parcel Contract) & StarTrack. Show live AusPost rates at checkout for domestic and international orders, using your own boxes or Australia Post flat rate packaging. Print Australia Post labels, packing slips & manifests in bulk, fulfill orders and send tracking automatically. Set shipping rules by service, country, weight or price, add custom rates, & ship from any location/warehouse. Phone & live chat available for help.

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Overall sentiment is highly positive, with many users praising the app's functionality for integrating Australia Post services and its ability to streamline the shipping workflow. A notable recurring theme is the excellent and helpful support provided by specific team members like Siobhan and Laura.

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What it actually does

Connects to MyPost Business, eParcel, and StarTrackShows live Australia Post rates at checkoutAllows printing of labels, packing slips, and manifests in bulkAutomatically sends tracking informationSets shipping rules by service, country, weight, or priceAdds custom ratesIntegrates with Shopify

Customers asked for

• View/print labels and manifest without downloading them
• Better tools for bulk updating product sizing
• Ability to manage data access without needing support intervention
• Fix for international order ETA display discrepancies
• Support for integrating with other shipping services

Common complaints

Support quality: Support responsiveness has been inconsistent, with reports of unanswered tickets or slow replies.
Confusing ux: The app is described as clunky, requiring needless clicking for basic operations.
Bug: Specific issues reported include incorrect rate display or shipping calculations failing for certain addresses.
Missing feature: Users requested the ability to view and print labels/manifests without needing to download them first.
Bug: Some users reported that shipping settings were deleted overnight without warning.