Starshipit shipping automation
Save time and shipping costs with Starshipit. Automate shipping labels, carrier selection and tracking for Australia Post, DHL Express, Royal Mail and more.
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Overall sentiment is mixed, with many users praising the app's ease of use and the helpfulness of specific support staff like Millie. However, significant complaints regarding billing discrepancies, post-Shopify update functionality breaks, and poor support experiences are also evident.
Mined from reviews and the listing
AI-extracted signals, not verified claims — read the source text before treating any of these as fact
What it actually does
Customers asked for
- • Ability to find orders by scanning a product barcode
- • Support for multi-location fulfillment in the app interface
Common complaints
- Bug: Key functions stopped working after the latest Shopify update.
- Support quality: Multiple reports of poor, non-existent, or unhelpful customer support.
- Pricing: Billing issues, including unexpected plan upgrades and charges for unused trials.
- Performance: Inability to find orders via barcode scan, requiring manual SKU entry.
- Confusing ux: Difficulty managing fulfillment when using multiple Shopify locations.
Pricing perception
Reviewers are split on whether the pricing is worth it.
Also in Shipping, Inventory optimization
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