Zapier: Workflow Automation
Zapier unlocks the power of automation for businesses of all sizes. Zapier empowers you to automate your work across 7,000+ apps, like Google Sheets, Facebook Offline Conversions, and Slack. In just a few minutes, you can create Zaps that connect Shopify with the other apps you rely on. Track new orders in your favorite spreadsheet tool, add new customers to your ads platform, and much more—helping you solve problems faster and make a visible impact at work.
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Overall sentiment is mixed, with many users praising its power to automate tasks across various systems. However, significant recent complaints revolve around connection failures, expired authentications, and perceived issues with the billing and pricing structure.
Mined from reviews and the listing
AI-extracted signals, not verified claims — read the source text before treating any of these as fact
What it actually does
Customers asked for
- • Integration with NETSUITE
- • A free option for Shopify connection
Common complaints
- Bug: Shopify connection suddenly stops working or gives authorization errors.
- Pricing: Users find the fee structure, especially per-Zap costs, to be unreasonable.
- Support quality: Support staff were unhelpful regarding connection failures.
- Missing feature: Difficulty connecting to specific platforms like Trust Pilot without extra payment.
- Performance: Connections failing or stopping without warning.
Pricing perception
Reviewers call out the pricing as a pain point.
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