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Rewind Backups
Automatically back up your Shopify store and quickly restore products, themes, and customer data. Undo unwanted changes with one click.
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Overall sentiment is mixed, with many users praising the app's ability to restore critical data and the excellent, responsive support received. However, a significant recurring complaint involves unexpected and unannounced price increases and difficulties with cancellation.
Mined from reviews and the listing
AI-extracted signals, not verified claims — read the source text before treating any of these as fact
What it actually does
Automatically back up Shopify storeRestore products, themes, and customer dataUndo unwanted changes with one clickRestore lost email addressesSupport for multiple Shopify sites under one account
Customers asked for
- • Ability to restore specific products or collections individually
- • Better notification system for price changes
- • Clearer, easier process for unsubscribing and cancelling service
Common complaints
- Pricing: Multiple reports of sudden, unannounced price increases or billing issues after cancellation.
- Bug: Restored data sometimes loses specific formatting, like manual sort orders for products.
- Support quality: Difficulty canceling the subscription or getting support help when needed outside business hours.
- Missing feature: Inability to restore specific items, forcing restoration of entire categories or collections.
Pricing perception
Reviewers call out the pricing as a pain point.
Also in Security - Other, Workflow automation
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