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W3 Custom Order Status

by W3trendsOrder trackingWorkflow automation4.866 reviewsFrom $19/month. Free trial available.

Create custom order statuses for orders that go through several steps before fulfillment. Notify customers with email and sms messages when the status changes

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Overall sentiment is overwhelmingly positive, with many users praising its ability to keep customers informed about complex order processes. Customers frequently highlight the exceptional and quick support provided by the development team.

Mined from reviews and the listing

AI-extracted signals, not verified claims — read the source text before treating any of these as fact

What it actually does

Create custom order statuses for ordersNotify customers with email and sms messagesIntegrates with Shopify FlowAPI requests from Google SheetsQR code capabilities

Customers asked for

  • • Ability to control visibility of items on a workflow timeline for customers
  • • Online support option for initial app setup

Common complaints

  • Bug: Does not work with draft orders before invoicing.
  • Missing feature: Needs an app demonstration showing all settings for testing.
  • Support quality: One instance of support being unpatient during troubleshooting.

Pricing perception

Reviewers see the pricing as fair value.

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