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Trackr: Order Tracking UpSell

by Shark Byte, IncOrder trackingShipping4.154 reviewsFrom $10/month. Free trial available.

Trackr is an order tracking app that creates branded custom tracking pages, reduces WISMO inquiries, and keeps customers updated automatically.

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Overall sentiment is positive, with users praising the branded tracking pages and the integration with digital wallets for a seamless customer experience. Notable mentions include the Apple Wallet integration and the ability to consolidate multiple shipping carriers into one view.

Mined from reviews and the listing

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What it actually does

creates branded custom tracking pagesintegrates with Apple Wallet and Google Walletsupports multiple shipping carriersreduces WISMO inquiries

Customers asked for

  • • Provide an estimated delivery date based on historical tracking data
  • • Ability to manually input tracking numbers for support assistance

Common complaints

  • Bug: App was reported as being down or not working at times.
  • Bug: Incorrect map locations were reported for packages shipping from Thailand.
  • Support quality: Concerns raised regarding support staff being unfriendly or attempting to overcharge.
  • Other: Issues reported regarding plan changes and potential loss of paid funds.

Pricing perception

Reviewers are split on whether the pricing is worth it.

Also in Order tracking, Shipping

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