TrackingMore Order Tracking
Real-time order tracking keeps you in control Efficient delivery management saves you time and money Powerful data analytics helps you make smarter decisions
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Overall sentiment is mixed, with users praising the app's functionality when it works correctly and noting positive support interactions. However, several users reported significant issues with tracking updates not appearing correctly or in a timely manner, and some expressed frustration with support responsiveness.
This app's listing is still live, but it recently dropped out of Shopify's App Store search index.
Mined from reviews and the listing
AI-extracted signals, not verified claims — read the source text before treating any of these as fact
What it actually does
Customers asked for
- • Implement more frequent tracking updates (hourly or every 30 minutes)
- • Ensure reliable tracking updates across all carrier partners
Common complaints
- Bug: Tracking updates are not showing correctly or are delayed significantly.
- Support quality: Support was described as dismissive or unable to solve persistent tracking issues.
- Performance: Synchronization times are unacceptable, with updates taking days to appear.
- Bug: Delivery notification emails sent for unshipped orders due to tracking issues.
Also in Order tracking, Shipping
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