Detective FAQ Chat & Helpdesk
The Detective FAQ provides a complete FAQ solution. Create your offline customer support in minutes. Reduce customer support by giving answers to your customers questions where they can easily find them. The Help Desk widget gives searchable FAQ’s, chat and email throughout your store. With a static FAQ page customers can find answers to all their questions.
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Overall sentiment is highly positive, with users praising the app's comprehensive nature, ease of use, and the exceptional, responsive customer support. A specific technical complaint noted is usability issues on Android mobile devices with the floating widget.
Mined from reviews and the listing
AI-extracted signals, not verified claims — read the source text before treating any of these as fact
What it actually does
Common complaints
- Bug: Floating widget tracking/contact us feature is unusable on Android mobile.
- Confusing ux: Typing on the floating widget causes the keyboard to obscure the view.
Pricing perception
Reviewers see the pricing as fair value.
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