“ShipRelay is a dream! As a company that has grown rapidly over the last 10 years but still considers themselves a small business with a small team, ShipRelay has been the perfect partner for us the last 5 years as we needed fulfillment support. They treat us as if we are their own small business rather than large fulfillment centers where we would be treated like a small fish in a big pond. They c”

“We hired ShipRelay as AXK's 3PL after a strong reference from MARION, another maternity brand we were acquainted with and later went into partnership with. At first, things ran smoothly. Unfortunately, we began running into customer quality complaints, inbound inventory and supply shipments marked “delivered” and signed for by warehouse staff that we were later told were not received and were not ”

“Serious Risk to Inventory and Brand; Proceed with Extreme Caution. We had a deeply damaging experience working with ShipRelay as our 3PL over about 18 months. I’m sharing this so other founders can make an informed decision. Inventory we sent to ShipRelay in clean, sellable condition was later returned to us dirty, damaged, and in many cases unsellable. Packaging was torn or destroyed, garments ”

“We would love to give 6 stars. The interface is the most robust customizable interface out of any fulfillment service we have previously tried. The ShipRelay team also goes above and beyond to troubleshoot any minor issues you might encounter.”