Ship every order from one place. Save up to 90% off retail shipping rates and automate the busywork. Orders may come from different places. Shipping them shouldn’t mean jumping between tools. Shippo brings every order into one workspace—from Shopify and wherever else you sell. Access pre-negotiated rates across 40+ carriers and save up to 90% on shipping. Automate repetitive work, print labels in bulk, create return labels, and keep customers informed with branded tracking. Trusted by 4.6 million customers, Shippo makes shipping simpler whether you send one package a week or thousands a month.
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Overall sentiment is highly positive, with many users praising the app for streamlining the shipping workflow, providing great rates, and being easy to use. Notable complaints involve issues with syncing orders from non-Shopify sources and difficulties with the claims process for lost packages.
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AI-extracted signals, not verified claims — read the source text before treating any of these as fact
What it actually does
Customers asked for
- • Improve order syncing when orders originate from Etsy or other platforms
- • Allow for manual updating of order statuses and details
- • Improve the process for filing insurance claims for lost packages
- • Support for entering girth measurements for accurate shipping quotes
- • Allow for voiding of shipping labels within the app
Common complaints
- Bug: Order status updates and syncing are unreliable, especially from non-Shopify sources.
- Missing feature: Difficulty with the claims process for lost packages, requiring excessive documentation.
- Confusing ux: The app is difficult to use for anything beyond simple, single-package shipments.
- Bug: Amazon orders sometimes sync with incorrect, extended phone numbers needing manual fixes.
- Missing feature: Inability to manually update order details or void a shipping label easily.
Pricing perception
Reviewers see the pricing as fair value.
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