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shipcloud App

by shipcloud GmbHShipping2.610 reviewsFree to install. Additional charges may apply.Listed Oct 2015

shipcloud provides a simple and uniform interface for all relevant eCommerce shipping carriers. shipcloud is your shipping service provider and empower your shipping with: DHL, DHL Express, UPS, Deutsche Post, DPD, Hermes, Post AT, Post CH, GLS, GO!, ANGEL, Asendia, PARCEL.ONE, FedEx, and many more. From standard shipping, express delivery, tracking to returns, shipcloud supports you with your complete shipping process from Germany. You can also benefit from the attractive shipcloud business rates for DHL, UPS and DPD.

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Overall sentiment is mixed, with users praising its ability to consolidate multiple carriers and its support responsiveness. However, several users reported significant technical issues, including label generation failures and billing concerns.

Mined from reviews and the listing

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What it actually does

Provides a uniform interface for multiple carriersSupports DHL, UPS, DPD, and many othersHandles standard and express deliverySupports tracking and returnsOffers business rates for DHL, UPS, and DPD

Customers asked for

  • • Ability to send customer emails to carriers like GO!
  • • Need for more rate class flexibility

Common complaints

  • Bug: Failure to generate shipping labels after changing rate classes.
  • Bug: Inability to send customer emails to carriers like GO!.
  • Pricing: Being charged for services or tests that were not used.
  • Performance: App functionality breaks after making settings changes.
  • Confusing ux: Limitation to shipping only from one specific location.

Pricing perception

Reviewers are split on whether the pricing is worth it.

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