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Razorpay Affordability Widget

Attract, convert, and retain more customers by helping them make informed buying decisions with easy and early discoverability of EMI, Pay Later and Offers

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Overall sentiment is highly negative, with multiple users reporting the widget is not visible or functional on product or checkout pages. Several users also expressed concern over undisclosed transaction fees associated with using the widget.

Mined from reviews and the listing

AI-extracted signals, not verified claims — read the source text before treating any of these as fact

What it actually does

display EMI, Pay Later, and Offers on product/checkout page

Customers asked for

  • • Make the widget visible on the product page
  • • Clarify the fee structure associated with the widget

Common complaints

  • Bug: Widget fails to display on the product page.
  • Bug: Widget causes product page to freeze upon clicking.
  • Pricing: Undisclosed 1% deduction fee on processed transactions.
  • Support quality: Support response is described as non-existent or pathetic.
  • Confusing ux: Initial setup instructions are reported as unclear.

Pricing perception

Reviewers call out the pricing as a pain point.

Also in Payment experience

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